Returns Policy

Please note we have amended our returns policy due to the current situation. We will also keep this policy under constant review.  Please email us if you have any queries.

We want you to be completely happy with your purchase, so if your product is faulty or damaged, or not as described on our website, please contact us as soon as possible so that we can help you:

  • Email us:
  • Find us on Social Media: Facebook and Instagram
  • Send us some post: Giggly Store, Returns Dept, Unit 28 Horndon Industrial Park, Station Lane, West Horndon, CM13 3XL
  • Give us a call on: (+44) 0756 475 0143 or (+44) 020 7150 5316

If you are unhappy with your purchase for any other reason, you have a right to cancel it if you tell us within 14 days of receiving your order using the contact details above.  You’ll also need to return the item to us within a further 90 days of telling us that you want to cancel.

For further information, please see our Terms and Conditions.