OUR TERMS AND CONDITIONS
1.1 What these terms cover. These are the terms and conditions on which we supply products to you.
1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2.1 Who we are. We are Immediate Media Company London Limited, a company registered in England and Wales. Our company registration number is 06189487 and our registered office is at Vineyard House, 44 Brook Green, London W6 7BT. Our registered VAT number is GB 870 0066 51.
2.2 How to contact us. You can contact us by telephoning our customer service team at (+44) 0756 475 0143 or (+44) 020 7150 5316 (please note our phone lines are open Monday to Friday 10am to 4pm), or by writing to us by email at email@example.com or by post to Giggly Shop, 4th Floor, Immediate Media, 44 Brook Green, London W6 7BT.
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
3.1 How we will accept your order. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will only take place when we send you a further email confirming that your order has been dispatched, at which point a contract will come into existence between you and us. This contract will relate only to those products whose dispatch we have confirmed in our email. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate dispatch confirmation email.
3.2 If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
3.3 Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
3.4 All prices include VAT where applicable.