Let’s make life easy

Parenting is tricky, so we’ll make this simple. We’ve provided answers to frequently asked questions. If you can’t find the information you need, just contact us using the details below.

Giggly is owned and operated by Immediate Media, a large UK-based magazine publisher that sells over 70-million magazines every year and reaches 22-million people online every month.

Our delivery rates can be found on our Delivery Information Page [link] We offer free postage for orders of £50 or more.

Your delivery should arrive within 5 to 7 working days. If your package has not arrived and it’s been more than 7 days, please email us at store@giggly.co.uk or give us a call on 020 7150 5319.  We’ll need your order number, which you can find on your order confirmation email.

Please email us at store@5minutefun.com or give us a call on 02071505319. We’ll need your order number, which you can find on your order confirmation email. We will send you your items as soon as possible.

We encourage you to check each order before submitting, as we regret orders cannot be changed or cancelled. You can return an order – please see our Refund Policy.

We’re sorry you haven’t received your welcome email from us. Please add our email address to your contacts to prevent any future emails being sent to your junk mailbox. In the meantime, please use this code for your discount - WELCOME15

We offer international shipping to most parts of the world. The shipment charges will be calculated according to the total cost of your order and the destination country. Shipment charges will be shown prior to final checkout. If you want to check if we ship to a specific country, please email us at store@giggly.co.uk

Your delivery should arrive within 5 to 7 working days. If your package has not arrived and it’s been more than 7 days, please email us at store@giggly.co.uk or give us a call on 02071505319.  We’ll need your order number, which you can find on your order confirmation email.

We want you to be completely happy with your purchase, so if your product is faulty or damaged, or not as described on our website, please contact us as soon as possible so that we can help you:

Email us at store@5minutefun.com

Give us a call on 020 7150 5319

You can also write to us at Giggly, Buying Department, 4th Floor Vineyard House, 44 Brook Green, London, W6 7BT

If you are unhappy with your purchase for any other reason, you have a right to cancel it if you tell us within 14 days of receiving your order using the contact details above. You’ll also need to return the item to us within a further 90 days of telling us that you want to cancel.

For further information, please see our Terms and Conditions.

Can’t find what you’re looking for?

Email us at store@5minutefun.com Or give us a call on 02071505319
Our phone lines are open Monday to Friday 10am to 4pm

Company Details:
Immediate Media Company London Limited
Vineyard House, 44 Brook Green, Hammersmith, London, W6 7BT
Company Number: 06189487